Privacy Policy

At Sendpost.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sendpost.in (the "Site") and use our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Identifiable Information (PII): This includes, but is not limited to, your full name, mobile number, email address, date of birth, gender, PAN card number, Aadhaar card number, current address, pincode, city, and state.
  • Financial Information: Details related to your desired loan amount, preferred loan type, employment type (salaried/self-employed), company name, monthly salary, business name, business type, and annual business income.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Communication Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Your Information

We collect information through various methods:

  • Direct Interactions: You provide us with your personal and financial data when you fill out our loan application form, contact us via email or phone, or interact with our customer support.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical and usage data using cookies, server logs, and other similar technologies.
  • Third Parties: We may receive personal data about you from various third parties such as analytics providers (e.g., Google Analytics), advertising networks, and search information providers.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your loan and financial service applications and facilitate connections with our NBFC partners.
  • To communicate with you regarding your application, services, and promotional offers.
  • To personalize your experience on our website and offer tailored services.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To conduct internal research and analysis for service improvement and development.
  • To comply with legal obligations and regulatory requirements.
  • For marketing and promotional purposes, provided you have given your consent for notifications via SMS / RCS / CALL / EMAIL / WHATSAPP.

4. Sharing Your Information

We may share your information with:

  • NBFC Partners: Your relevant personal and financial information will be shared with the Non-Banking Financial Companies (NBFCs) and other financial institutions in our network to process your loan or financial service application.
  • Service Providers: Third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
  • Legal & Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal data to third parties for their independent direct marketing purposes.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using Secure Socket Layer (SSL) technology for data transmission, encryption, firewalls, and access controls. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Withdraw Consent: Withdraw your consent for data processing at any time, especially for marketing communications.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies Policy

Our website uses cookies to enhance your Browse experience, analyze site traffic, and for advertising purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Third-Party Links

Our website may contain links to third-party websites, including those of our NBFC partners. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@sendpost.in

Address: [Your Company Full Address Here]